Surface Pro Cover Not Working

1/5/2022by admin

Many Surface users are having issues with their keyboards. Their Surface keyboard or Type Cover isn’t responding properly or has become totally unresponsive.

  1. Surface Cover Type Not Working
  2. Surface Pro Case
  3. Surface Pro 4 Keyboard Cover Not Working
  4. Surface Pro 4 Cover Keyboard Not Working

Jan 29, 2018 I own a surface pro 3 running on OS Windows 10. It's on version: 1703 (Os Build 15063.540). Recently my Type Cover Keyboard stopped working. I then looked at the 'Device Manager' to check the driver and saw that the Type Cover Driver is missing. This is probably the reason why SP3 does not recognize the keyboard.

Surface Cover Type Not Working

  1. A couple of years ago I wrote about how to fix keyboard problems with the original Surface RT and it remains a popular post on the site. I have come across a.
  2. So this happened yesterday and it's driving me crazy! I left my surface pro 4 8gb ram i7 for charging and went to work. Uptil that moment it was working completely fine.

This is a very annoying issue. And trying to fix it can be just as annoying, because you’ll spend a lot of time reading suggestions on the Internet, and most won’t work.

But don’t worry! The following are a few methods that have helped many other Surface users fix their keyboard.

Surface pro cover not working properly

Try these fixes:

You don’t need to try them all; just work your way down the list until you find the one that works for you.

  1. Reset your Surface

Method 1: Reboot your Surface

If your Surface keyboard doesn’t work, the first thing you should try is to restart your Surface:

1)Disconnect your keyboard

2) Restart your Surface

3) Reconnect your keyboard.

If this method works for you, you will be able to use your keyboard now.

Method 2: Perform a two button shutdown

There may be corruption issues with your tablet hardware that interfere with your keyboard, and a simple restart is not enough to get rid of them. You need to perform a two button shutdown or force a shutdown to turn off your tablet completely.

You can perform a two button shutdown only if you are using a Surface Pro and Surface Book. To do so:

1) Press and hold the power button on the edge of your device for around 30 seconds and then release it.

2) Press and hold the power button and the volume-up (+) button on the edge of your Surface at the same time for about 15 seconds and then release them. (Do NOT let go the buttons when the Surface logo pops up on the screen.)

3) Wait for about 10 seconds.

4) Power on your Surface. If this methods solves your problem, your keyboard will be recovered.

* For Surface 3, 2 or RT, you need to force a shutdown instead:

Press and hold the power button of your device and release it after 10 seconds. Then power on your device to see if this method works.

Method 3: Update or reinstall your driver

The keyboard of your Surface may fail to work if you are using the wrong keyboard driver or it is out of date. So you should update or reinstall your driver to see if it fixes the problem. If you don’t have the time, patience or skills to update or reinstall the driver manually, you can do it automatically withDriver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can download and install your drivers by using either Free or Pro version of Driver Easy. But with the Pro version it takes only 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and Install Driver Easy.

2) Run Driver Easy and hit the Scan Now button. Driver Easy will scan out problematic drivers on your computer very quickly.

3) Click on the Update button next to your Surface keyboard to download the latest and correct driver for this device. You can also hit Update All button at the bottom right to automatically update all outdated or missing drivers on your computer (this requires the Pro version — you will be prompted to upgrade when you click on Update All).

You can also use Driver Easy to uninstall drivers (Pro version required). This is useful especially when you are trying to remove any driver causing trouble and reinstall it.

Restart your computer and see if this fixes your keyboard.

Method 4: Reset your Surface

There may be some faulty files or configurations on your system that cause your keyboard issue. Resetting your device can help you clear these.

1) Go to Start Menu, and select Settings.

2) Select Update & Security.

3) Select Recovery.

4) Click Get started.

5) Choose either to keep your files and apps or to remove everything. (It is recommended that you choose to keep your files first and see if this resolves your problem. If it doesn’t, do all the steps above again, and then choose to remove everything.)

6) Follow the instructions to reset your Surface.

7) Start your Surface and check if you can use your keyboard again.

If your Surface isn’t working properly, the Microsoft Surface Diagnostic Toolkit can help you find and solve problems.

Note: The Surface Diagnostic Toolkit doesn't work on Surface Pro or Surface Pro 2. It works only on other Surface devices running Windows 10.

Run the Surface Diagnostic Toolkit

Before you run the diagnostic tool, make sure you have the latest Windows updates. Go to ​​​Update Surface firmware and Windows 10 for more info. If that doesn't solve the problem, you'll need to run the diagnostic tool.


  • If you're using the Surface Diagnostic Toolkit on a work device, go to Surface Tools for IT, and then download the Surface Diagnostic Toolkit for Business.

  • If your work or school manages your Surface, check with your IT department before running the tool.

To run the Surface Diagnostic Toolkit:

  1. Get your devices ready and gather information.

    • Make sure your Surface is connected to the internet. If you’re having Wi-Fi problems, go to Surface can't find my wireless network.

    • Save all of your files and close all open apps and programs.

    • Plug your Surface in and keep it connected to power during this process.

    • Find out which version of Windows you have. Go to Which version of Windows operating system am I running?

    • Make sure you know your serial number. Go to Find the serial number on Surface devices.

  2. Do one of the following to download the Surface Diagnostic Toolkit:

    • For Surface Pro X: Download the Surface Diagnostic Toolkit for Surface Pro X running Windows 10 Home or Pro.

    • For all other Surface devices, download the Surface Diagnostic Toolkit that matches your version of Windows:

      • Download the Surface Diagnostic Toolkit for Windows 10 Home or Windows 10 Proand in the file download dialog box, find the SurfaceDiagnosticToolkit_SA.exe file.

      • Download the Surface Diagnostic Toolkit for Windows 10 in S mode.

  3. Select Run, and follow the on-screen instructions.

The diagnosis and repair time usually averages 15 minutes or less, but could take an hour or longer, depending on internet connection speed, whether updates need to be installed on your device, and the repairs the tool must do.

Still need help?

If the Surface Diagnostic Toolkit didn’t fix the problem, you can also:

  • Contact customer support: If you want to talk to someone about how to fix your problem, contact us.

  • Get your Surface serviced: If we can't fix your problem over the phone, you can also send it in to us for service. For more info, go to How to get service for Surface, or browse support for troubleshooting steps.

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